Shipping Policy

We offer worldwide transportation services and provide high-quality pet clothing products for pet owners.

Shipping Costs:

Worldwide Standard Shipping (7-15 business days):
Orders up to $89.99: $8.99 shipping fee
Orders over $90: Free shipping

Super Fast Shipping (3-8 business days):
Orders up to $149.99: $25.99 shipping fee
Orders between $150 and $249.99: $15.99 shipping fee
Orders over $250: Free shipping

Order Processing Time:

Our goal is to process your order within 1-3 business days after order confirmation and payment. Please note that special styles or personalized custom clothing may require additional processing time. We will contact you with the exact processing time after order confirmation.

Shipping Time:

Worldwide Standard Shipping: Estimated shipping time is 7-15 business days, depending on the destination country and region. Shipping time may be subject to delays due to customs procedures, holidays, or unforeseen circumstances.

Super Fast Shipping: Estimated shipping time is 3-8 business days, depending on the destination country and region. This option may require additional fees, which will be displayed during checkout.

Please note:

Shipping time is provided as a reference and does not include order processing time. International orders may be subject to customs procedures and other factors in the destination country, which could cause additional delays or fees.

Please ensure that you provide an accurate and complete shipping address. We will deliver the products to the address you provide.

Shipping Method:

We partner with reliable logistics providers to ensure the safe and accurate delivery of your ordered products. We use courier services that provide tracking numbers so you can track the status and location of your order at any time.

Shipping Address:

Please make sure to provide an accurate and complete shipping address when placing your order. We will deliver the products based on the address you provide, so please double-check the information.

Customs Duties and Import Taxes:

For international orders, customs duties, import taxes, or other related fees may apply. These fees are determined by the customs policies of the destination country and are the responsibility of the recipient. Please note that customs duties and import taxes are not included in the order total price, and you may need to pay these fees to the customs authorities upon receiving the shipment.

Shipping Damage or Loss:

We take the safety and accurate delivery of your orders very seriously. If your order is damaged or lost during shipping, please contact us promptly. We will work with our logistics partners to resolve the issue and ensure your satisfaction to the best of our ability.

Specific Restrictions:

Due to specific legal requirements and restrictions, we may be unable to ship certain products to certain regions. If your order is subject to restrictions, our customer service team will contact you and provide an appropriate solution.

If you have any questions or need further assistance, please feel free to contact our customer service team at service@pawscotton.com. We are committed to providing you with support and assistance.